smartphone

Mobile App

Download the netVendor Mobile App by following our instructions. You will be able to purchase your tokens, monitor your usage, and receive updates from netVendor straight from the Mobile App.

  • Purchase tokens instantly
  • Monitor your usage in real-time
  • Receive updates from netVendor
  • Available on all devices
  • Most convenient option
Get App
store

Prepaid In-Store

Buy prepaid electricity or water at any one of hundreds of retail outlets such as Pick n Pay and Checkers.

  • Pick n Pay stores nationwide
  • Checkers stores nationwide
  • Hundreds of retail outlets
  • Cash or card payments accepted
  • Instant token receipt
Find Stores
account_balance

Via EFT

Login to your bank account and go to Prepaid services. There you can add a recipient using your meter number. Simply top up as you need to.

  • Login to your bank account
  • Go to Prepaid services
  • Add recipient using meter number
  • Top up as needed
  • Secure banking process
Important Notice

Important EFT Notice

Please ensure you have the correct meter number when setting up EFT payments. Incorrect meter numbers may result in delayed or failed token delivery. Contact our support team if you need assistance with your meter number or EFT setup process.

Download Instructions

Need Help Getting Started?

Our support team is available to help you choose the best top-up method and guide you through the process. We're here Monday through Sunday, 8am to 8pm.

phone

Phone Support

+27 31 109 0001
Mon-Sun: 8AM - 8PM

chat

WhatsApp

063 543 6835
Quick responses

email

Email Support

[email protected]
24 hour responses