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OUR OFFERINGS

Property Owners, Body Corporates, Investors, Commercial and Retail, and Letting Agents

Prepaid electricity meters and prepaid water meters are fast becoming a necessity in South Africa.
It’s vital to keep a close eye on electrical and water usage in both commercial and residential properties, as unpaid accounts and lack of proper management can cripple your business.

A prepaid electricity meter installation in your retail outlet, rental property, or sectional title scheme reduces your risk drastically. Property owners across the country view a prepaid meter as an investment and an asset. We collect funds and settle your utility bill directly for you from the safety of our fidelity account, ensuring no disconnections and reliable service delivery. Upfront payments from tenants mean better budget control for you, and improved cash flow.

With electricity tariffs escalating, prepaid electricity meters eliminate the flood of queries from irate tenants with higher-than-usual utility bills. They can see on a day-to-day basis exactly what their usage is, and how it’s being used in their home or building.

Rest easy knowing that the collection of utility funds are controlled by our strict financial procedures according to the government regulation of public funds. And collections are stored safely in a Fidelity Account before being paid over on a regular basis to your nominated account, or directly to the municipality or Eskom.
Find out more about registering with netVendor for your property here.

End Users

Do you have a prepaid electricity meter in your home? Then you will know how easy it is to manage your electricity supply.
Pay-as-you go electricity means no unexpected bills, total control of your energy usage, and effortless budget management.

Find out more about registering with netVendor for your property here.

Buying electricity has also never been easier.
You can simply purchase your prepaid utilities through:

Via the netVendor Mobile App

Online

Cell Phone

EFT or cash deposit

ATMs & Banking Apps

Zapper

Pick n Pay

Checkers

Looking to sell netVendor tokens instore?

Point-of-Sale Device

Our Point-of-Sale Device is used to vend STS prepaid tokens for prepaid electricity and water. The device is placed at vending outlets like Pick ‘n Pay, garages or any convenient place where a customer can purchase a token for their prepaid meter, water or electricity. The device is online and has a SIM card that is connected to the netVendor APN, which insures the integrity of the data. These devices can be bought or hired from netVendor. Simply contact our team for more info.

IMPORTANT NOTICE:

We would like to inform you that we are updating our EFT payment process. Due to the large degree of fraudulent activity displayed all around, we made a decision to tighten up our process.

This updated process will be live from Monday, 16 May 2022. Please ensure that you take note of the important information below and that you update the email address where all proof of payments must be sent.

Important Information:

  • - All proof of payments will need to be sent to payments@netvendor.co.za
  • - Only the meter number you are purchasing for, will be an acceptable reference
  • - If any other reference is used, the proof of payment will not be processed. If you have used an invalid reference, the funds will need to reflect in the netVendor bank account and only then can the token be processed by our finance department.
    • - This may take up to 5 business days - excluding weekend and public holidays
  • - Please note that your account will still be in a "Pending" status until the funds reflect and the payment has been reconciled
    • - This will NOT prevent you from purchasing via any other payment channel
    • -  Only the EFT and Debit my A/C channel will be unavailable for the time your account is in the "Pending" status
    • - The "Pending" status means that we are waiting for the funds to reflect in the netVendor bank account.
    • - Once the funds are received, the payment will be reconciled and the account will be activated
    • - The "Pending" Status will in no way delay the generation of the token. The account is placed on this status after the token is generated and sent to you
  • - The helpdesk will NOT have access to process proof of payments with invalid references. This can only be done by our finance department once the funds reflect in the netVendor bank account.
  • - In the case where a wrong reference was used, you will be able to purchase through any of the other available purchase options that netVendor offers
  • - If you have multiple meters registered, each meter will need its own unique proof of payment. One payment for multiple meters will no longer be accepted
Please contact us or visit our self service portal for more information
The netVendor Team