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Welcome to the world of SMART Metering and Monitoring!

netVendor is a private utility company providing SMART Metering & Monitoring Solutions across the Southern Hemisphere. With over 18 years experience in the industry, our clients will save money through the use of SMART devices, gain access to innovative products, and receive friendly service from our dynamic team.

What and How?

What is smart metering?

Smart meters allow you to manage your utilities at the touch of a button. From the Web or App you can: Read your meter, Set usage alerts (Email or SMS) and For smart or wallet based you can also automatically top up the meter from anywhere, anytime.

We have a wide variety of innovative electricity and water meters to suit your needs!

Smart Metering allows you to monitor your electricity or water usage, through a prepaid meter.

How do I purchase my utilities?

Our top ups are for smart prepaid meters and standard prepaid meters allow you to top up your utilities when they are running low.
At netVendor we offer quick, easy purchasing options.

netVendor Smart, Prepaid meters are designed for multiple users:

Residential User

Commercial User

Industrial User

How it works

The Vending Lifecycle

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You Purchase

Purchase your utilities through netVendor Mobile App, Zapper, Internet or In-store options.

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Fidelity Account

Funds are transferred to netVendors fidelity account then once a month we will transfer to the account as designated by the client.

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netVendor Makes Payment

Once a month we will transfer the money to the Municipality account, Body Corporate account, property management account, or landlord account as designated by the client.

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Your Funds Received

Your funds, if not paid directly by netVendor, are received by the Municipality or Eskom via the Body Corporate, property management, or landlord.

Visit our Mobi Site

Apple
Android

Our Payment Gateways

Our Premium Associates

IMPORTANT NOTICE:

We would like to inform you that we are updating our EFT payment process. Due to the large degree of fraudulent activity displayed all around, we made a decision to tighten up our process.

This updated process will be live from Monday, 16 May 2022. Please ensure that you take note of the important information below and that you update the email address where all proof of payments must be sent.

Important Information:

  • - All proof of payments will need to be sent to payments@netvendor.co.za
  • - Only the meter number you are purchasing for, will be an acceptable reference
  • - If any other reference is used, the proof of payment will not be processed. If you have used an invalid reference, the funds will need to reflect in the netVendor bank account and only then can the token be processed by our finance department.
    • - This may take up to 5 business days - excluding weekend and public holidays
  • - Please note that your account will still be in a "Pending" status until the funds reflect and the payment has been reconciled
    • - This will NOT prevent you from purchasing via any other payment channel
    • -  Only the EFT and Debit my A/C channel will be unavailable for the time your account is in the "Pending" status
    • - The "Pending" status means that we are waiting for the funds to reflect in the netVendor bank account.
    • - Once the funds are received, the payment will be reconciled and the account will be activated
    • - The "Pending" Status will in no way delay the generation of the token. The account is placed on this status after the token is generated and sent to you
  • - The helpdesk will NOT have access to process proof of payments with invalid references. This can only be done by our finance department once the funds reflect in the netVendor bank account.
  • - In the case where a wrong reference was used, you will be able to purchase through any of the other available purchase options that netVendor offers
  • - If you have multiple meters registered, each meter will need its own unique proof of payment. One payment for multiple meters will no longer be accepted
Please contact us or visit our self service portal for more information
The netVendor Team